Contact Olive Garden
The right number depends on what you need — a restaurant issue, a catering
order, or a media inquiry all go to different places. Here’s exactly where each
one goes.
Start here
Which contact do you actually need?
Most delays happen when a request goes to the wrong line — restaurant complaints don’t need
the corporate office, and media inquiries shouldn’t go to Guest Relations.
A restaurant visit or order issue
Wrong charge, missing food, a bad experience, or a refund request.
Corporate or formal correspondence
Legal, executive escalation, or written corporate communication.
Most common need
Guest Relations
For anything tied to an actual visit, order, or experience — this is the line to use before the
corporate office.
Guest Relations
Order problems, incorrect charges, food-allergy questions, refund requests, and general complaints. Start with the restaurant manager first if the issue is happening in real time — Guest Relations is best for anything that needs company-level follow-up.
Mon–Fri, 10 a.m.–4 p.m. ET
(800) 331-2729
Start with the restaurant if it’s happening now —
a manager can often resolve it faster than a phone call to Guest Relations.
Ask for a case number
when you call, and note the date, representative, and what was promised.
Be specific about the resolution you want —
a refund, replacement, corrected charge, or gift-card correction, rather than a general complaint.
Specific requests
Catering & gift card support
Catering orders
Best handled directly with your local restaurant, since catering logistics (lead time, delivery range, order
minimums) are location-specific.
Contact local restaurant
See our catering page for details
Gift card balance & issues
Check your balance online, in-restaurant, or by calling the number printed on the back of your physical card — that’s the most reliable source since it’s specific to your card.
Number on card back
Or check online
Company-level contact
Corporate office, media & careers
Corporate office
For formal correspondence or escalation beyond Guest Relations — not the first stop for a routine order issue.
1000 Darden Center Drive, Orlando, FL 32837
(407) 245-4000
Media & press relations
For journalists and press inquiries specifically — pulled directly from Olive Garden’s own news and media page.
hfitch@darden.com
(407) 245-5312
Careers
Job applications and hiring questions go through Olive Garden’s careers site rather than a phone
line — see our careers page for current openings.
Apply online
See careers page
Mailing address
Olive Garden / Darden Restaurants
P.O. Box 695011
Orlando, FL 32869-5011
Headquarters
1000 Darden Center Drive
Orlando, FL 32837
